When a domain is cancelled or rejected by the registry, the amount that you paid, is transferred as credits to your account (1 credit = 1 Euro). They can be used in two different ways:
- they can be used right away or in the future to make a new order or to renew a Top.Host service.
- they can be refunded. In that case, please send us a request via the administration email at firstname.lastname@example.org.